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Hi All ! I am new here

SonalTiwari
Kilo Contributor

3 weeks ago

I am new to this environment and I am from service desk domain. Any suggestions how to move further.

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6 REPLIES 6

Its_Azar
Mega Sage

3 weeks ago

Hi there @SonalTiwari 

 

I'd recommend learning the core ITSM modules, practicing in a Personal Developer Instance (PDI), and exploring the free courses on ServiceNow University. Best of luck on your ServiceNow journey!

☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star ⭐
Architect@ KPMG.
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SohamTipnis
Mega Sage

3 weeks ago

Hi @SonalTiwari,

 

Welcome to the ServiceNow family!!!🎉🎊

 

 

You can simply start by watching the micro-certification called "Welcome to ServiceNow."

You can also start to watch tutorials from YouTube as well as refer to the ServiceNow University and ServiceNow documentation.

 

Welcome to ServiceNow Micro-Certification:

https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

 

ServiceNow Docs: https://www.servicenow.com/docs/

ServiceNow University: https://learning.servicenow.com/now/lxp/home

 

YouTube:

https://www.youtube.com/watch?v=MsUtp2ggmdE

https://www.youtube.com/watch?v=taqxhDoxdoI&t=2s&pp=ugUHEgVlbi1VUw%3D%3D

 

Don't worry, you're on the right track; you will get there soon!!!! The destination is not that far; just believe in yourself!!! 🎊

 

IT Service Management 

IT Service Management (ITSM) Implementation 

 

 

All the best, enjoy!!!😉

 

If you find my answer useful, please mark it as helpful and correct. ‌‌‌‌‌‌‌‌‌😊

 

Regards,
Soham Tipnis
ServiceNow Developer Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10

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