Hide form container based on field value?

[Kiran_25]

Hi I am trying to hide a form container (I could be wrong, but I'm sure that's what its called 😁) based on the the value of the task type field. I was thinking of scripting this however I am able to see it on form designer & form builder but can't find any labels or sys IDs for it. How can i achieve this? Thanks.

[Kieran Anson]

Hi,

The following will work

g_form.setSectionDisplay('closure_information', false);

If you're unsure on the section name, as it might differ, you can use your browser's devtools and the following script

g_tabs2Sections.tabNames

[Kiran_25]

Thanks Kieran, I'm guessing this should be done as a onLoad client script?

[Kieran Anson]

You can do this in either an onLoad client script or the script section of a UI policy. I tend to go with UI policies for anything that show/hides fields

[Ankur Bawiskar]

@Kiran_25 

it's called form section

ServiceNow provides this OOTB method to show/hide form section

The function accepts form section name separated by underscore and lower case

i.e. Closure Information -> closure_information

g_form.setSectionDisplay('closure_information', false);

If my response helped please mark it correct and close the thread so that it benefits future readers.