How do I add the asset tag field to an incident form?
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‎01-30-2025 09:44 AM
Our incident form has the Configuration item field but we would also like to add asset tag field since we have changed our computer naming scheme. I can't figure out how to add the asset tag field on the incident form
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‎01-30-2025 10:12 AM
Depending on where you have the asset tag defined, you would need to dot walk to that field. Where is asset tag defined?

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‎02-03-2025 12:07 AM
There is probably a more modern way of doing this but this is how I learned to do it way back when form designer was a new thing.
- Go to the form that you want to add the asset tag to
- Right click on the gray header of tan incident form, go to Configure > Form layout
- Go to the "Configuration item [+]" in the left bucket. Press the "Expand the selected reference field" button in the middle of the two buckets.
- Find the Asset tag field and add it to where you want it in the form in the right bucket and press save.
Hope it helps.