How do I add the asset tag field to an incident form?

schmidt4081
Tera Contributor

Our incident form has the Configuration item field but we would also like to add asset tag field since we have changed our computer naming scheme. I can't figure out how to add the asset tag field on the incident form

2 REPLIES 2

BrianProvencher
Giga Guru

Depending on where you have the asset tag defined, you would need to dot walk to that field. Where is asset tag defined?

Jimmie Odelius
Giga Guru

There is probably a more modern way of doing this but this is how I learned to do it way back when form designer was a new thing.

 

  1. Go to the form that you want to add the asset tag to
  2. Right click on the gray header of tan incident form, go to Configure > Form layout
  3. Go to the "Configuration item [+]" in the left bucket. Press the "Expand the selected reference field" button in the middle of the two buckets.
  4. Find the Asset tag field and add it to where you want it in the form in the right bucket and press save.

 

Hope it helps.