Hi !I'm currently using the ServiceNow SPM module and I wanted to know two things :1/ can I change the planned start date in my planning ?2/ how are the approved start dates calculated ? Can me modify them by hands ? Can someone help me please, Thank...
Preview available for the location field of the type reference field on the cmdb_ci_ip_router table, but it is not showing on the form field?
Hi All,I have configured a workflow with custom workflow activity to remove user to a AD group. Workflow shows error,{"result":"failure","error_message":"(& (objectClass=User) (samaccountname=TA1)) could not be foundcan anyone please help.Many thanks...
Hi, I have a requirement in atf to set the date field to be always in future using server side script .How can we achieve this ? Thanks , Tiasha
Hi,I want to build the relationship report in ServiceNow which should display atleast 3 levels in the report. How we can achieve it.
Hello All, Can anyone please help me how to acheive this. i need to store diierence of actual end and actual start field value in total onhold time. It is giving 1 hour 10minutes and 06 second.But it should give only 10 min 06 second. Can anyone plea...
Hello community, I have a requirement to get the history of changes to a particular custom CI field (u_patch_window) for a subset of CMDB CI's (name contains WUSA and update within last 60 days). I have learned that I can filter the sys_audit table t...
Hello Team , I am facing issue in resolving spacing issue in service portal widget.Have tried changing the HTML & CSS code multiple times to fix the spacing issue but no luck .My requirement is to avoid the empty space that is getting occupied withi...
I'm creating a provider notification that is triggered by an event. I'm unsure if it's possible to pass the event parameters to the Next Experience Content of the notification. Is there a way or isn't possible?
Hi Experts' We have license for ITSM Pro and have 'Ansible Spoke' available . This is for ServiceNow to Ansible integration. Q: Do we need to open ports for this communication. Ideally may be I am wrong here it is https 443 and yes port has to be ope...
I need a business rule to close universal requests when the primary ticket is closed
Hi all,Below is my requriment i have already create a function in script include and catalog client script but it is not working as expected below i share script and screenshots Update the oneCatalogUtils Script Include to add a new function verif...
HI, I'd like to confirm how ServiceNow should be represented in the CMDB according to the CSDM. I'd love to be able to document process or product owners inside the CMDB. Is there an example that I can see this done? Thanks! Amy
Two of my variables are working as I expect. Ticket_number and number_of_instances. The rest are grayed out. Not sure what I have to do to unlock this. Thank you in advance for the help!
Hi Team, i need to create a report where response SLA breach by other teams before transferring to correct application group. kindly suggest how can i do that, what filter i can apply. Regards,Garvit
