How to add assignment rules to two tables of same category in servicenow

[SaiDeepakk]

Hi Everyone,

I have a doubt regarding assignment rules. I need some info on how can we have assignment rules: 

If Table A and Table B have same category and need different groups to be populated, How can it be done?

where the category is same for both tables and no additional tables created for the assignment rules.

What are the other features which can be used to fix this problem.

Thanks for the repsonse in Advance.

[Voona Rohila]

Hi @SaiDeepakk 

You can select the table name in the assignment rules, create 2 assignment rules one for incident and other for problem.

Create an assignment rule

[SaiDeepakk]

Hi @Voona Rohila 

I accept your solution but my task is about having same category but need different assignemnt groups.

Regards,

Sai deepakk

[Voona Rohila]

Different assignment group based on what conditions?

[SaiDeepakk]

Same category for both tables but different groups assigned for same category