How to Bring Variable data from Change to change Task

sunil kumar11
Tera Expert

Hello All , 

I'm creating an change request using Record Producer and also creating change Tasks so here my challenge is 

in the change_task I need to update the Short description from the Variable value and I could not see variable data on change_task so how can I update the short description 

 

my variable is action_ngp with choices start,stop,restart 

so I need my short description as VM_+ choice value 

 

can you help me with script and i need to do this in workflow 

 

@shyamkumar VK 

1 ACCEPTED SOLUTION

shyamkumar VK
Kilo Patron

@sunil kumar11  ,

Write the Following code in the Runscript Activity and hope your Workflow is on change task 

table if so write below code 

 

var gr = new GlideRecord('change_request');
gr.addQuery('sys_id',current.parent);
gr.query();
while(gr.next()){
var choices = gr.variables.action_ngp.getDisplayValue();
current.short_description='VM_'+choices;
}

 

Regards,

Shyamkumar 

 

 

 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

View solution in original post

2 REPLIES 2

shyamkumar VK
Kilo Patron

@sunil kumar11  ,

Write the Following code in the Runscript Activity and hope your Workflow is on change task 

table if so write below code 

 

var gr = new GlideRecord('change_request');
gr.addQuery('sys_id',current.parent);
gr.query();
while(gr.next()){
var choices = gr.variables.action_ngp.getDisplayValue();
current.short_description='VM_'+choices;
}

 

Regards,

Shyamkumar 

 

 

 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

sunil kumar11
Tera Expert

@shyamkumar VK  Its working, Thanks for the prompt response 🙂