Hi @Kavitha2901 ,
The data model in ServiceNow is readily available depending on what you are looking for. The platform has out-of-the-box capabilities that you can fully utilize.
You can explore the attachments table (sys_attachment.list) and find the related table that will be holding your data.
Once you have identified the table (data model) from the screenshot you will see the attachment relevant to your table.
Now, to answer your question on how to add an attachment with rest-api, i recommend to utilize the base64 conversion on both ends (outbound and inbound).
Finally, use gliderecord to manage the table and its fields in relevance to your objective with the use of Flow Designer Actions, ScriptInclude or Rest-API Outbound.
Hopefully, you find my response lucrative. Please mark as helpful and accept as solution if you see the purpose has been achieved.
Thanks,
Bill
Hi @Kavitha2901 ,
The data model in ServiceNow is readily available depending on what you are looking for. The platform has out-of-the-box capabilities that you can fully utilize.
You can explore the attachments table (sys_attachment.list) and find the related table that will be holding your data.
Once you have identified the table (data model) from the screenshot you will see the attachment relevant to your table.
Now, to answer your question on how to add an attachment with rest-api, i recommend to utilize the base64 conversion on both ends (outbound and inbound).
Finally, use gliderecord to manage the table and its fields in relevance to your objective with the use of Flow Designer Actions, ScriptInclude or Rest-API Outbound.
Hopefully, you find my response lucrative. Please mark as helpful and accept as solution if you see the purpose has been achieved.
Thanks,
Bill
