How to check if the widget is OOB or not?

[Rini1]

Hi all,

Is there any way possible to check if a widget in our instance is OOB or not? 

For eg: We have an inactive widget 'Delegate' and we would to reuse this feature as it would benefit most of the approvers when they go on leave. As it was inactivated long back not sure if its OOB widget or manually created and no idea where it was placed earlier in service portal. 

Any guidance would be much appreciated!

Thanks

Rini

[Mark Roethof]

Hi there,

Most of the times just looking at the created_by / updated_by should already tell. Else you could check the versions history, that usually also tells enough.

There's also a scripted method to check if something out-of-the-box, though if it just was touched it's already not out-of-the-box anymore.

[SANDEEP28]

@Rini1 You can check version related list on the widget record. If It is empty the it is OOB widget and also you can created by & updated by field.

I could help you with your Query then, please hit the Thumb Icon and mark as Correct !

[Siddhesh Gawade · Accepted solution]

Hello @Rini1 ,

As already said you can check it by created_by / update_by fields. and also you can check the version history as well. 

Kindly mark the answer ✔️ Correct or Helpful ✔️ If it addresses your concern.

Regards,

Siddhesh