How to create a option/ category or subcategory under all options

[Yee Man Chun]

Hi Communities ,

If i would like to create a custom option/category/ subcategory  referred to below 

For Example i want to create 
Finance Incident -Main category

Incident review - Sub category, this will link to one of the dashboard 

Assigned to me- This will open incident and pre applied some filter/ condition.

Where can i achieve this?

[Marcos Kassak · Accepted solution]

Hi @Yee Man Chun,

Please refer to the below link:

https://developer.servicenow.com/dev.do#!/learn/courses/utah/app_store_learnv2_buildneedit_utah_buil...

Video for better understanding:

https://youtu.be/Rac1Gz3ikkY

If you found my answer helpful or correct in any way, please don't forget to mark it to help future readers! 👍

--

Kind regards,

Marcos Kassak
Solution Consultant  🎯

[Yee Man Chun]

Thanks man ! basically it's manage under application menu.

[Siddhesh Gawade]

Hello @Yee Man Chun , 

See the below tutorial video. It will give you a brief Idea about how to create New menus and modules in servicenow.

#servicenow Application Menu & Module | #servicenow Admin Training 

Kindly mark the answer ✔️ Correct or Helpful ✔️ If it addresses your concern

Regards,

Siddhesh

[ersureshbe]

Hi, You should use the 'sys_app_module' table and create the entries as you requested. It's a simple config with the mentioned info.