Hi Team,
We have integrated our CXone agent application with ServiceNow. We are doing screen pop in CRM whenever some operations performed in CXone agent, we have API available for same in the documentation provided by ServiceNow https://developer.servicenow.com/dev.do#!/reference/api/utah/client/c_openFrameAPI.
We wanted to check does ServiceNow triggers any event when user switches between the available tabs within platform. We want to perform some operations in our CXone agent application whenever user switched between opened tabs in ServiceNow instance. We were referring documentation but did not find any specific API to achieve this functionality, could you please let us know is it possible to perform such operation and any API is available for same?
Thanks,
Devendra Morankar
