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How to disable an alert

Sequita B
Tera Contributor

‎10-01-2024 08:45 AM

How do you disable or turn of the alert that generates this warning?:

"MID Server SERVERNAME-DISCOVERY has logged in with MID username xx_xxxx_xx while that username is already in use".  We know why this alert is generating, but we do not want to see the alerts.  We did not start seeing this alert until the Washington DC upgrade.  Does anyone know how to turn off this alert?

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Zach Koch
Giga Sage
Giga Sage

‎10-01-2024 10:19 AM

Looks like there are two spots that have that message.
Business rule with the name - MID Unique Logged In User Handler

ZachKoch_0-1727802976244.png

And script include - MIDLoggedInUserRecords

ZachKoch_1-1727803053956.png

It won't be as easy as just turning this off, you'd most likely have to make a copy of the script and BR and edit it, but I would thoroughly consider the implications of making changes to this functionality, and wouldn't recommend it.

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!
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