Hi,
HR related tables are not available in response template configuration. As an admin I can see all the tables but agents cannot see sn_hr_core tables.
Quesiton:
1.Who should be to given response template creation[sn_templated_snip.template_snippet_writer role] access to ?
2.What needs to be done to show all tables.
TIA
@si21 Response template creation should ideally be done by users with role sn_hr_core.manager.
Regarding table field, tables in the table fields are shown on the basis of a script include TaskTableList.
This script include has a method _filterHRTables which returns the filtered list of tables by removing hr tables
* 1. HR tables if user does not have 'sn_hr_core.manager' role
* 2. LE tables if user does not have 'sn_hr_le.admin' role
Hope this answers your questions.
Please mark my response helpful and accepted solution if it addresses your question.
