how to disable the add to cart on the catalog form?

[chercm]

i have tried to select the option to hide the add to cart option and i have SP portal header menu to disable the shopping cart . they are all not working . i have tried to impersonate the user view , the shopping cart is still there 

 

[Vishal Birajdar]

Hi @chercm 

As Its portal settings, It will work on Portal & I think you are using "try it" on Native UI

You can open the catalog item in Portal & check It will work.

[RaghavSh]

The options which you have selected are under "Portal setting" and you are viewing the catalog item inn navtive view and not portal.

Where do you want this to be hidden?

[chercm]

@RaghavSh  @Vishal Birajdar i want to hide in both native and portal. 

pardon me. i am new in this . can i check what do you mean by portal view as i have gone to the all->service catalog and search for that form ?

[Vishal Birajdar]

Hi @chercm 

Below link might help you...!!

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715827