How to enable sidebar conversation in Agent Workspace

sattar3
Tera Contributor

‎02-29-2024 05:33 AM

Hello All,

 

We got a request from customer to enable sidebar conversation in Agent Workspace.

Please share the steps to enable it in Agent Workspace.

 

@Ankur Bawiskar  @SANDEEP28 @Community Alums 

 

Thanks,

Abdul Sattar

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Community Alums
Not applicable

‎02-29-2024 07:03 AM

Hi @sattar3 ,

Have you checked by answer :https://www.servicenow.com/community/agent-chat-routing-and-sidebar/enable-sidebar-in-a-custom-works...

 

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