How to enable the Helpful Yes/No button below the articles.

[Kvb Kiran]

Hi Everyone,

The helpful yes/no button below all articles are not available in my instance. 

Attaching screenshot on what i would like to achieve.

I referred some product documentations, and it was mentioned to install the plugin which I already installed. 
Also tried finding some system properties which i could able to get them shown in the sys_properties. What am i missing here?

Thank you in advanced. 

[Ankur Bawiskar · Accepted solution]

@Kvb Kiran 

it comes from this widget

check these links

How to set up Knowledge Feedback and Knowledge Feedback Task 

1) Ctrl + Right Click and see Instance Options

2) See if somebody added some CSS to hide that row itself

Check if this property is true -> glide.knowman.show_yn_rating

This should be marked as true I believe

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Nehal Dhuri]

I’ve confirmed in PDI that when the property glide.knowman.show_yn_rating is set to false, the Helpful Yes/No buttons are hidden.

[Kvb Kiran]

Both roles are available

glide.knowman.show_yn_rating.roles
value = public
type = string

glide.knowman.show_yn_rating
value = false

I think i should i make the property "glide.knowman.show_yn_rating" value to true, right?

[Nehal Dhuri · Accepted solution]

yes correct you need to make the property "glide.knowman.show_yn_rating" value to true

[Kvb Kiran]

Thanks a lot. 

[Nehal Dhuri]

Welcome!
If my response resolved your query, please mark it as the Accepted Solution and click Helpful so this thread can be closed.