How to get the url of the incident ticket in JSON format

Arun91
Tera Contributor

Hi Team,

I am trying to fetch the incident ticket by using the REST API. I am able to get the reference link in the JSON format but i am not getting the actual incident ticket link. Could any one please help me on this.

 

3 REPLIES 3

Isaac Vicentini
Mega Sage
Mega Sage

Hi @Arun91,

 

Can you send prints to explain what is happening?

 

You can use "REST API Explorer" module to test this, see:

 

IsaacVicentini_0-1720890777008.png

 


Best regards,

Isaac Vicentini
MVP 2025


If my answer was helpful, mark it as Helpful or Accept as Solution.

When we are trying to retrieve the data right. We are getting the data in JSON format. Instead of that can we get the url of the ticket

 

ShubhamGarg
Kilo Sage

Hello @Arun91 ,

 

Unlike Attachment APIs to fetch metadata and download link in Rest API explorer, Table API does not provide reference record link.

 

Mark this as Accepted Solution/Helpful if applicable.

 

Regards,

Shubham