How to hide attachments attached to a catalog Item on RITM form (backend view)?

[Alp Utku]

Hello all,

I would like ask how can I hide attachments attached to a catalog Item on RITM form except members of an assignment group?

I have created "Deny Unless" ACL but It works on Table level (RITM Table) but I want It to be working for attachments attached to a specific catalog Item.

Thanks,

Alp Utku

[thomaskennedy]

Did you try any means of doing this in the UI? I ask because while your requirement is clearly stated -- hide attachments on a catalog item -- the thing you tried relates to table access which is not a UI thing.

[J Siva]

Hi @Alp Utku 

Please create a "Deny Unless Read" ACL for the sys_attachment table.

Utilize an advanced script to enforce the ACL exclusively on the RITM associated with a specific catalog item. Additionally, ensure that the validation process checks whether the user is a member of the RITM assignment group.

Regards,

Siva

[Ankur Bawiskar]

@Alp Utku 

so after submitting the RITM, the attachment on RITM header should be seen only for particular group member?

If yes then you can use table.None READ ACL on sys_attachment table

Condition: Table Name = sc_req_item

Advanced script:

var gr = new GlideRecord("sc_req_item");
gr.addQuery("cat_item.name", "Your Item Name Here");
gr.addQuery('sys_id', current.table_sys_id);
gr.query();
if (gr.next()) {
    if (gs.getUser().isMemberOf('Group SysId'))
        answer = true;
    else
        answer = false;
}

If my response helped please mark it correct and close the thread so that it benefits future readers.