Request Flow - Get Information From Next User
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06-06-2025 07:40 AM
Hi All,
Looking for some best practice advice.
We have a request process, whereby a manager would request access for their employee to a system, selecting the modules that their employee requires access to. I need this request to then be sent in parallel to each module owner, to advise on permissions to be applied.
In a simple RITM flow, I can send to those users for approval - but have no way to collect in an efficient manor the data off them.
How would you expect this to be performed?
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06-06-2025 07:44 AM
It could be achieved via Flow (workflow studio) - after a submission of the particular catalog item, then set the approvers - will it be one approval or more?
After Approval you can create a Catalog task and assigned it according to the selected module.
In the design it will depend on a few attributes - can more modules be selected or just one?
In the flow you can create a flow variable and set the module owners (use a group, copy the group sys id) and then you can maintain the group members without changing the code.
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06-06-2025 08:26 AM
Basically you take the modules the manager selected and create the appropriate task for each module when selected. Use if statements for true / false and you could use "Do the Following in Parallel" to trigger the tasks together and wait for completion...and if a module has it's own process you can trigger a reusable subflow.
