How to make state WIP when user updates worknotes on pending tickets?

[Abbas_5]

Hello @VidyaBR,

Please refer to the below link:
https://www.servicenow.com/community/now-platform-forum/how-to-change-state-from-pending-to-work-in-...

If it is helpful, please mark it as helpful and accept the correct solution.

Thanks & Regards,

Abbas Shaik