Watch list and worknotes list.

Hitesh Ramba
Tera Contributor

On an incident form when a category and subcategory were given , based on it the WATCH LIST and WORKNOTES LIST must populate .
Please help me on this.

10 REPLIES 10

Mark Manders
Mega Patron

What's your logic behind it? Because with the information you provide, I would just say: create a business rule to populate the watch list and work notes list, when category and subcategory are filled. You must have some other logic in mind that needs to be applied, I assume?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Yeah , It must be done using data lookup .If one of the category and subcategory is selected then they should populate in those respected field, how assignmnet group is getting populated .

 

Looks like your question also has answer which is Data Lookup.

Do you need help with data look up then please share the definition of your data look up and what is the issue you are facing with it.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure

Hi @sushantmalsure  could you please help me in creating data lookup defintions for the mentiond  criteria