Watch list and worknotes list.
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‎04-02-2024 03:59 AM
On an incident form when a category and subcategory were given , based on it the WATCH LIST and WORKNOTES LIST must populate .
Please help me on this.
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‎04-02-2024 04:16 AM
What's your logic behind it? Because with the information you provide, I would just say: create a business rule to populate the watch list and work notes list, when category and subcategory are filled. You must have some other logic in mind that needs to be applied, I assume?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎04-02-2024 04:20 AM
Yeah , It must be done using data lookup .If one of the category and subcategory is selected then they should populate in those respected field, how assignmnet group is getting populated .
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‎04-02-2024 04:28 AM
Looks like your question also has answer which is Data Lookup.
Do you need help with data look up then please share the definition of your data look up and what is the issue you are facing with it.
Regards,Sushant Malsure
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‎04-02-2024 10:01 AM
Hi @sushantmalsure could you please help me in creating data lookup defintions for the mentiond criteria