How to make unvisible the whole

[Kasia5]

Hi

I need to make unvisible the order part in item:

(view in portal):

Also I was comparing with other item which is not orderable and in list view it has other icon on the left side of the name like:

instead of:

Do you how can I make item totally not orderable, without this part like in first screenshot?

[Community Alums]

Hi @Kasia5 ,

You can use the solution : https://www.servicenow.com/community/itsm-forum/i-want-to-create-a-item-but-there-should-not-be-any-...

Also, https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827877