How to put email id which will behave like a hyperlink in notification body

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1_DipikaD
Kilo Sage

‎04-29-2025 02:05 AM

Hi All,

How to put a email id which will behave like a hyperlink in notification body ?

Thank you

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Robert H
Mega Sage
In response to 1_DipikaD

‎04-29-2025 03:30 AM - edited ‎04-29-2025 03:31 AM

Hello @1_DipikaD ,

 

That depends on where you define the email content. If you are not using templates or email scripts then yes, it goes in the Message HTML field of the Notification. You can either put the HTML code in the source using the button highlighted below, or you just insert a link and use the URL syntax I provided.

 

RobertH_0-1745922568836.png

 

Regards,

Robert

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Robert H
Mega Sage
In response to 1_DipikaD

‎04-29-2025 03:58 AM

Hello @1_DipikaD ,

 

Great, then please mark your question as answered.

 

Regards,

Robert

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Ankur Bawiskar
Tera Patron
Tera Patron

‎04-29-2025 03:41 AM

@1_DipikaD 

Approach is already shared by @Robert H 

Did it work?

if not then share what did you configure? share screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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