Hi Team please help me!!! I need to redirect this URL https://dev184220.service-now.com/com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=3a25637b47701100ba13a5554ee490a0 to portal URL (https://dev184220.service-now.com/sp?id=sc_cat_item&s...
Hello Experts I need to configure Add button in Affected ci tab in change_task related list, please let me know how can we add it , OOB we have this add button on change_request same functionality i want it on change_task table
Hi Folks, While I'm importing the Active Directory groups to ServiceNow thru LDAP, I'm able to get the groups but not the users. I'm using OOB data source, Transform Map and OnAfter script. I've increased the lenght of DN and Source but to increa...
when we changing category in incident at the time the caller get an notification.how to do this
Hi, I use <sn-day-ago/> tag on my widget to display the created date of the item -(inside ng-repeat loop)however the value displayed is not the correct value for the real datefor e.g.the original iten created date value is 'Aug 24, 2021' but the valu...
Hi Team, Once the field engineer done with the work for the WOT, there should be a approval button to trigger approval once the approval is done or approved then only the field engineer to close the task. Is it possible to achieve in servicenow for w...
Ms team app approval response is struck when approving the approvals from the MS team app , the approvals are showing as loading. below is reference , how to resolve it
We have 2 request items that email vendors with the ticket information. Since they are not agents in our system, their reply emails only show up as email received and do not create an additional comment in the RITM. The requester therefore cannot s...
Hi , I am given a requirement to build a data model using email attachment(loaded with import set) and payload(REST API) in ServiceNow table.Could anybody please provide some scenarios/use cases on how to build a data model in ServiceNow?
Whenever any other user replies to the email which was sent to him, it will populate in additional comments and it is visible to everyone. I want to hide the visbility of that particular email which was replied by any other user from the caller. I'm...
Hello, Would it be possible to create a report with all Incidents tagged in the past and which ones no longer have the tag now "untagged "? Thank you in advance for your help
Hello,I'm trying to load data from the Excel file into the incident table, at the mapping stage I do have a field called "Created" from the Date/Time type, at the target table(incident) the field doesn't exist, although at the source table, there are...
Hello, on risk table I have ootb relted list with entities where I can use NEW/EDIT. Now I need add very similar related list with EDIT for entities with just specific class. I created new custom relationship but not able to add EDIT button, even if ...
Hi Team, I have one requirement where I need to restrict editablity of SC Task form including fields, work note and additional comment posting and related record new and edit button. How can I do this requirement?
Hi Team, I want to show the RITMs which are in open, pending and work-in-progress state but their related SC Tasks and Change Tasks both are closed using database view.Please help me with this requirement.
