How to set the default value in interactive filters dashboards

Yadagiri Mallep
Tera Contributor

I want to set default value in interactive filter Refer below screenshot

YadagiriMallep_0-1720637837065.png

 

i have tried as selected some values in the default value field but it is not applying Refer below screenshot

YadagiriMallep_1-1720637911834.png

 

Is there any other way please help me on this.

Thanks in advance.

3 REPLIES 3

SanjivMeher
Kilo Patron
Kilo Patron

Following thread should help you

https://www.servicenow.com/community/platform-analytics-forum/how-to-set-the-default-value-in-intera...

 


Please mark this response as correct or helpful if it assisted you with your question.

Yadagiri Mallep
Tera Contributor

This i have done already but its not working.

Is there any other way to achieve this, can someone help me on this?

AndersBGS
Tera Patron
Tera Patron

Hi @Yadagiri Mallep ,

 

As mentioned by @Adam StoutThe default value is only loaded the first time a user loads the filter.   From then on, whatever the user selected is persisted.   So if the default is set to "Open" incidents, but I clear it to show All.   The next time I load a dashboard with that filter, I will see all.  

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

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