How to setup ServiceNow Incident Integration with Dynatrace via IFW using OAuth

[PiyushD79114544]

How to setup ServiceNow Incident Integration with Dynatrace via IFW (Integration Framework) using OAuth Authentication.

and How we can validate OAuth is setup correctly for Dynatrace Integration.

[Tanushree Maiti]

Hi @PiyushD79114544 

To set up a ServiceNow Incident Integration with Dynatrace using OAuth 2.0 via the Integration Framework, you must configure a secure connection that allows Dynatrace to push problem notifications to ServiceNow as incidents. 

Refer 

step by step instruction using rest API: ServiceNow Connector to integrate with Workflows 

stored app link : Dynatrace Incident integration 

Key features

• Creation of incidents for the problems detected in the Dynatrace platform
• Auto-resolution of ServiceNow Incidents when Problem closes in the Dynatrace platform
• Mapping of Dynatrace problem entities with the CIs fetched via the 'Service Graph Connector for Observability - Dynatrace' integration

Also you can check

Introduction to Service Graph Connector for Observability Dynatrace