How to show outage notifications over Virtual agent Bot

[Ashok59]

Hi All,

How to show outage notification/announcements on virtual agent bot.

Regards,

Ashok.

[Tricia Cornish]

@Ashok59  - "Dynamic Greetings", the delivered topic, has an outage notification.
https://docs.servicenow.com/bundle/utah-it-service-management/page/product/itsm-virtual-agent/refere...
You just need to swap out this greeting for your current greeting in your Conversational Experience.