How to tun off AI Search for the virtual agent in Utah release..

Hemachithra
Tera Contributor

Hi all,

 

Please help me turn off the AI search feature in the Utah release Previously, there was an option to turn off but now  I'm not able to do it.

 

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Kindly help . 

 

Thanks

1 ACCEPTED SOLUTION

sushantmalsure
Mega Sage
Mega Sage

check table sys_search_context_config and look record related to 'Virtual Agent Default Search Application' and then reset that from AI to Zing. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure

View solution in original post

2 REPLIES 2

sushantmalsure
Mega Sage
Mega Sage

check table sys_search_context_config and look record related to 'Virtual Agent Default Search Application' and then reset that from AI to Zing. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure

Thanks that helped !!.

Also can you helped me to hide summary of kb articles in virtual agent.

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