how to update request variable field values in change description servicenow

[sunil kumar11]

I have record producer for change table. When I submit the form the request details should update on change request - description field.

@shyam10

[kps sumanth · Accepted solution]

Hello @sunil kumar11 ,

You can write your record producer script as below,

var desc = '

\n Source Database Instance CI : ' + producer.corresponding variablename+'\n Source MSSQL DB  ORACLE Schema : '+ producer.corresponding variable name + like this add all the 6 variables and in the end add current.description = desc;

[kps sumanth]

Hello @sunil kumar11 ,

You can use the record producer script, producer object will have access to all the variable of that record producer.

You can access varaible like this producer.variable_name and you can set the description of current record using the current object like current.description.

Please mark this Accepted and Helpful if this worked for you.

[The Machine]

current.description = producer.request_details

assuming your field is called request details. This would map whatever value is in that field to the description of the change. 

[sunil kumar11]

Hi @The Machine @kps sumanth 

Thanks for the response.

I don't want all the field in the description only these 6 filed value should be in the description

Source Database Instance CI :
Source MSSQL DB  ORACLE Schema :
Hostname of server on which database is hosted :
Type of Database Decommission :
INDIRECT and DIRECT Application list :
Source DB Restricted :
Source Environment :

Can you please help me where i can use this ?

[kps sumanth]

You can write the script here, on the record producer form.