Hi All,How to auto populate field value of a record which is present on related list of another table and there is no direct relationship between them. There is new button on the related list of the parent form and when clicking on that a new child r...
Hello everyone, I've created a search application, search profile, and search source. I ran a Search Preview and it works. I then created a small, three node, VA topic and called the Run AI Search topic block with the search application I created and...
I need guidance on configuring the flow in such a way that:1. I should be able to select any one of the three provided questions.2. Along with that, the user should also be able to type their issue.3. Based on the typed issue, the Virtual Agent shoul...
Hello ServiceNow Developers, I Have A Task To Build An Ui action on Incident List which Connects to Ui Page As I Upload The Excel File In it And Than Records That are in the Excel File Should Be Updated/Inserted But I Havent Found Any Method To Do t...
Hello, Sorry I'm new to MS teams integration, I have a requirement to customize the format of Approval notification ex. color and content.
ServiceNow for Microsoft 365でPortalが開けずエラーが表示されます原因と解決の機会を知りたい。エラー：「ユーザー認証中にエラーが発生しました」ーーーーーーーーーーーーーーーーーーーーーーーー考えられる原因は、以下。・Azure Portalのアプリにインストールした[SSO and Activity Notification]のAPIの要求の値[TeamsActivity.send]を削除。（権限が強いため一時的に削除）・カスタムポータルの埋め込みを実施。ESCポ...
I have a requirement where I need to create a field on catalog item which should reference to sys_user table and should allow multi-selection. Along with this the dropdown should show combination of name and email of the user. I can use reference var...
Hi Guys, I have a lot of tickets with user Additional Information input of several parameters .And i want to generate it into excel so i can managed and filter the information . Is it even possible? Regards,
Hello,I have a requirement that should notify the assignee from catalog task all of the updates/comment of the requestor in RITM table. What possible solution on this?
story: A customer is receiving everyday 20 notifications and provided with a incident number and asked to stop it how do we deal with that ?
Hi all, I am running to a problem trying to upload a utterances via a csv file to build out my NLU test set. I am getting the following error: I tried the following csv creation methods:- via excel- from notepad (filename ending with .csv) I am attac...
I am trying to do translation topic translation for Polish language in virtual agent. For other languages its happening but for Polish its giving me below error. I have installed I18N: Polish, also under language table and Virtual agent Polish lang...
Hi, we are following below documentation for setting up sharepoint online search connector. Configure Microsoft SharePoint Online connection record (servicenow.com) This highlighted record is not available in the system as mentioned here. Can we crea...
Email Script (function runMailScript(current, template, email, email_action, event) { // Read sys_id from event parameter (account sys_id passed in BR) var acctSysId = event.parm1; // Validate account sys_id if (!acctSysId) { ...
