How to whitelist an AWS IP address in ServiceNow?

[Johannes Mweli]

Hi ServiceNow Community Developers,

I have an AWS IP address that I need to whitelist in ServiceNow. The problem I am running into is the way it's formatted, for instance this is the IP address - 13.34.7.0/27

Do you guys know how can I white list such an IP address in ServiceNow? For instance what would I put in the Range Start and the Range End?

Kindly advise please.

Thanks,

Johannes

[Its_Azar · Accepted solution]

Hey there, @Johannes Mweli 

I guess to whitelist an IP address range you'll need to specify the appropriate values for the Range Start and Range End fields. 

For the "13.34.7.0/27" IP address range, the Range Start would be "13.34.7.0" as it represents the starting IP address of the range.

Since it's a CIDR notation (/27), the Range End can be calculated by adding the number of IP addresses in the range to the starting IP address. In this case, the CIDR notation "/27" represents a range of 32 IP addresses. So, the Range End would be "13.34.7.31", which is the last IP address in the range.

Hope this helps if it did kindly accept the response thanks much.

Regards

Azar

[Johannes Mweli]

@Its_Azar That works, thank you very much.