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2 weeks ago
Hello All,
I dont see any OOB approach to link the ownership group in the approval records. I am aware of the solution of creating a custom field that gets updated every time the approval is generated from the KB article(either from Workflow or Business Rule). But, I am still curious if there are OOB ways to do it.
Thanks,
Shariq
Solved! Go to Solution.
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2 weeks ago
Are your knowledge bases split by domain tower? or is the domain tower the ownership group?
If the intention is to display a list of outstanding approvals, and the associated article, then a database view could be used to display the approval record information and the knowledge article information in the same view
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a week ago
Ah, my condolences on the monolith knowledge base!
If you need help with the database view, let me know 🙂