i want to customize OOB cancel change UI action on change form

[Abhilasha G T]

Hi Team,

I have the requirement like below,

 1. When the Cancel UI Action is used, all Active Child Change Tasks should have the following values updated
If the Change Task Type is Implementation
State = Closed
Close Code = Not Attempted
Close Notes = The Implementation was not attempted

If the Change Task Type is Testing
State = Closed
Close Code = Not Attempted
Close Notes = The Change was cancelled

If the Change Task Type is any other Change Task Type:
State = Closed
Close Code = Not Attempted
Close Notes = The Change was cancelled

3. When a Change User uses the Cancel UI Action Button, the Change's Close Notes should be populated with the cancellation comments (cancellation reason field )

how to achieve this.

Regards,

Abhilasha G T

[Ankur Bawiskar]

@Abhilasha G T 

Is the GlideAjax function getting called?

what debugging did you perform?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Abhilasha G T 

any update to this?