I want to include the Username who made the comments in the Push Notification

[Sundar akula]

Hello all,

need your help. I have created a push notification, when the work notes are added the user gets notified. 

Here is the sample : Incident ${number} -- Work Notes added

But what I need is the notification should also include the name of the person who has made the comments in the Notification

Sample of what I need 

Incident ${number} work notes added by <Firstname Lastname>

[Runjay Patel]

Hi @Sundar akula ,

you can take updated by like below 

Incident ${number} work notes added by ${sys_updated_by}

[AJ M · Accepted solution]

Updated by is the users ID, not full name. 

But if ${} notation works in SMS, we should be able to use a mail_script, right? It's a long shot, but it just might work. 

[Sundar akula]

Hey Runjay I tried but it is giving the UserID. Is there a way where I can display the Full name of the User

[AJ M]

If you use a Notification Script, something along the lines of:

var userRecord = new GlideRecord("sys_user");
userRecord.get("user_name", current.sys_updated_by);

if(userRecord.isValidRecord()){
    template.print(userRecord.getValue("name");
}

If you name it get_name, then you could use ${mail_script:get_name}