The users should not be able to switch off 'Included' feature in order guide items.

[Ashok]

The users should not be able to switch off 'Included' feature in order guide items.

Please suggest this requirement how we will achieve , please refer attached screenshot.

[Sujatha V M]

@ Ashok  You can try to set the "Show Include Toggle" on the portal settings in the order guide to "False" which disables that option from that screen. 

When "Show Include Toggle" is set to "True", 

[Ashok]

Thanks for response,

but my requirement was only one catalog item users should not be able to switch off 'Included' feature in order guide items.

[Sujatha V M]

@ Ashok  Please have the below link checked for your use case. 

https://www.servicenow.com/community/itsm-articles/mandatory-rule-base-in-order-guides/ta-p/2304911

[Ashok]

I have tried taken reference from below article but it's not works for my side, please suggest

https://www.servicenow.com/community/itsm-articles/mandatory-rule-base-in-order-guides/ta-p/2304911

Added mandator item field in order guide as mentioned below screenshot:

Updated page route map as well