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Inbound email

RohithsharC
Tera Contributor

‎09-23-2025 06:36 AM

we want to send an email from our automation and want a way like Inbound email feature in SNOW that could be used to resolve incident by capturing the Yes from the email sender

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Nawal Singh
Tera Guru

‎09-23-2025 06:42 AM

Hi @RohithsharC ,

 

Please review the service now document regarding it using below link-

 

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/notification/c...

 

 

If it's helpful please mark as helpful and accept the solution

 

Thank you!!

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