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sys_ui_message

There are set of messages in sys_ui_message, where I need to add a string to them. Is there any chance like, I keep that string in a variable and call that variable in all the messages.

Publishing a Topic Remains in Draft

Hello, I just ran across a problem and can't figure out what's causing it: I publish a topic, but in VA Designer, it still says "Draft". If I look at sys_cs_topic, the updated time hasn't changed, but the corresponding row in sys_cb_topic has. Any id...

Raj64 by • Tera Guru
  • 683 Views
  • 2 replies
  • 0 helpfuls

How to change the message in virtual agent live chat

Hello,I wanted to change the waiting message appear when end user is waiting to get the Agent assigned to them.I have attached the screenshot ( highlighted in yellow), I want to change the text.Thank you, help would really be appreciated.

Chake18 by • Tera Contributor
  • 1933 Views
  • 7 replies
  • 0 helpfuls

How to increase the size of virtual agent Topic Name

Hi, 1.As part of one requirement, we need to create the virtual agent topics with lengthy names but it is not taking full name and getting truncated.Can someone help how to increase the size of the Name field for virtual agent topic like other fields...