Comparisons of Business Rules
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-22-2025 12:16 AM
Hi All,
Can someone explain the use cases of the following three OOB BRs:
- Task Active State Management (order 50)
- mark closed (order 800)
- task closer (order 900)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-22-2025 12:19 AM
did you check the BR code and see what it's doing?
the code should be self-explanatory.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-22-2025 12:23 AM
I did, but I am very confused.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-22-2025 12:53 AM
where are you confused?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-22-2025 07:24 PM
The following BRs both sets the active field to false, based on the state. I want to understand the use case for this.
- Task Active State Management (order 50)
- mark closed (order 800)
I am good with Task Closer.
