Inbuilt Table for Warranty, or Software Information

[Shubham_1120131]

Hello Everyone, 

I am trying to look for Inbuilt ServiceNow table that is designed for handling Hardware warranty for the Assets that are purchased by the organization. Also, likewise does there exist another table that is designed by ServiceNow that would capture the detail for the software that are purchased in an organization. 

Currently I am using alm_hardware to capture the information for the Assets that are used in the company. I wonder if there are any Inbuilt table for Warranty or Software. 

I appreciate anyone taking there time for helping me with this. 

Thank you 

[Kieran Anson]

For per-device/per-license warranties you'd store these as contract records with the warranty model.

[Shubham_1120131]

Hello Kieran, 

Thank you for replying to my question. Could you please tell what is the warranty model? Is it something that comes out of the box for ServiceNow or I would have to buy it as a plugin for my instance? 

If it is something that comes out of the box in ServiceNow. Could you please share with me the name of the table. 

I really appreciate your time and help with my question. 

Thank You. 

[Kieran Anson · Accepted solution]

OOB contract records have a model, and these models reference the cmdb_contract_product_model table (an extension of cmdb_model)