Incident life cycle validation with ATF
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‎06-17-2025 06:14 AM
Hi,
I have a task to design ATF in my PDI to validate the incident life cycle.
can any help me with the steps to create ATF for validation of incident life cycle.
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‎06-17-2025 06:35 AM
there are lot of OOTB Tests which come with Incident ATF pack, you can refer those and copy and then enhance it as per your business requirements
Activate Incident Management — ATF Tests
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-17-2025 08:04 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-18-2025 07:11 AM
Yes helpful. Thank you
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‎06-18-2025 08:05 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader