Invalid date on KB article

[Nehal Dhuri]

Hello All,
Does anyone know why the KB article is showing an invalid date on the KB article card?

It would be incredibly helpful and beneficial for me if this could be accomplished in some way.

Thank you!

[Mark Manders]

Check on the settings. Is it formatted in a way it can't set the date? What date are you expecting here? Is it with all articles, or just this one?

[Dnyaneshwaree]

Hello @Nehal Dhuri,

Refer this article if relatable:

https://www.servicenow.com/community/developer-forum/incorrect-publish-date-on-kb-article-content-ca...

[Noaf Makhjankar · Accepted solution]

Hello @Nehal Dhuri ,

MOST PROBABLE CAUSE: This is a known issue and documented in KB1695713.

KB Article Link - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1695713

WORK AROUND: 

This will be available to customer in Employee Center August'24 release.
The fix will be also available in Xanadu patch 1.