Hi, I have a MRVS (3 variables/columns) in my catalog which has value in it on submit of catalog.Once catalog is submitted and RITM is generated, RITM displays the MRVS with values but in the backend (sc_item_option) table is empty for these 3 variab...
Hi Community,I'm new to ServiceNow development and need help with an approval requirement for a Service Portal catalog request.Here’s the scenario:The request form has two fields: Server Name and Server Owner. The Server Owner is auto-filled based on...
I continue to received a failed validation during training. I have done all the steps to debug the simulator task but it is not working. How can I get past this or correct it?
Dear Team,My management ask me to create an Incident dashboard for MTTR for P1 and P2. can you help me how to present in the form of dashboard. Below in the requirement. Times taken for P1. (RCA, MTTR and MTTD), how to achieve this. Regards,Garvit
"com.glide.db.impex.datasource.stream.StreamDataSourceException: No stream loader support for :" error in Rest(IntegrationHub) data source. I am also not able to select a format for this type of data source.
Hi,I am trying a simple logic to retrieve values from table but I am not getting expected return. var machine_name = ''; var serial_number = ''; var reqUser = ''; var grMRVSAnswers1 = new GlideRecord('sc_multi_row_question_answer'); grMRVSAnswers1.ad...
Hi there, I have typed in 'vpn not connecting' in response to the greeting question. NLU seem to have correctly identified the topic related to my issue. Within the topic, I have a question to ask the short description of the issue. The intention of...
Hello,Please does anyone know how to set up the integration of Servicenow with WhatsApp for the creation of incidents or service requests from whatsapp ?Thanks,
Hi all, I want to fill the form which appears upon clicking the UI action. The form has radio buttons, I am trying 'set component values" custom ui step in atf but it is not setting the form value. How do i do it ? I need to do it through ATF. Please...
Hi everyone,I'm working on a catalog item that uses 2 variable set.location(reference type) is from variable set 1.device(Lookup Select Box type) is from variable set 2.I wanted to filter the items on the device variable using the location from the v...
Hi, How the users can add their signature and use their own personalised signature on the email template while replying to the email. Please share your ideas if anybody worked on this requirement. Thanks.
Hi,I am trying to populate the results in list collector variable based on the value selected from another variable.I have variable A (selectbox) and variable B(list collector). When I select any option from variable A for eg. "x1" then variable B re...
Hi all, Which is the relationship between Release Management (I mean the "old" feature, not DPR) and Change Management?A change request can be considered as the last step of the release?A change is only used to assess the risk and track implementatio...
I have given the sample image of how it is default in my form. I want to remove that red color 'x' button before each record added into that list type field of my form. Is there any possibility to achieve this?Thanks in advance,Prasanna
Hi!I work as Support Engineer for a Integration as a Service product, basically we build integrations between ServiceNow and Jira.When building the integrations, we create a ServiceNow dedicated user with some OOTB roles (such as sn_incident_viewer, ...
