How to change Date Format from YYYY-MM-DD to DD/MM/YYYY on Portal?

How can I change the date variable format from YYYY-MM-DD to DD/MM/YYYY? 

Rich Text label attachment missing/broken when moved from dev to uat

Hey Guys,When moving an Richtext label from dev to uat with an image is broken, can i know the best procedure(Image is added directly by browsing the computer with png format) Thanks in advance

Agent workspace list view filter search is not working for german

The agent workspace list view filter search is not working properly when using the German language, but it works fine in the English version. For example, if the HR service name is:English: Monthly LearningsGerman: Monatliche ErkenntnisseWhen searchi...

How to create a timesheet delegate without checking approvals checkbox for a delegate record

Hi,As per OOB configuration, we need to check approvals checkbox for a delegate record to get a delegate for timesheet submission.However, we have a requirement that delegate user should only be able to submit the timesheet and no other approval requ...

Error message on aborting action in Business Rule

I want to show error message on aborting action in Business Rule. My BR is before update, the abort action is working fine but the error message is not displaying, it is only showing once the form is reloaded. And with my BR form is not reloading aut...

RITM assigned to a person in group having least number of incident.

1-suppose that we have to create a catalog - "non Registered user case"1 )Requestor name -----(Manual)2 )Requestor code ----- (8 letter alphanumeric except 'z') Manual3 )Case description-------(40 words manual)2- Create a group "request transfer grou...

Continual improvement management use cases

Hello,I hope you are doing great,I 've studied the "continual improvement management" course on servicenow university, and I am looking for some use cases or a mini-project to practice this module, can someone please provide me some ressources in thi...

Changing default service portal- what could be impacted?

Hi... we have 2 custom built service portals in use by 2 departments.company.service-now.com/dept1 (current default SP)andcompany.service-now.com/dept2I know that the surveys will trigger to "..../dept2" if I change the default SP from dept1 to dept2...

Urgent : Getting Error on Sailpoint : Request execution failed for the sys_id 'null'. Target record

This is a very urgent and high burning issue for our Project. It will very helpful if someone can support us in this. There is an already existing Sailpoint Servicenow integration to populate User Table using a Transform Map. Sailpoint User data is p...

Parsing and performing operations on embedded arrays in Flow Designer

I am building a 3 custom table relationship and have to parse the below JSON example to insert records into an "order" table, "sku" table, and "asset" table (not alm_asset or alm_hardware, a custom table with additional asset info). While doing so, I...

Visibility for Skip Level HR Managers

I need suggestions and ideas for performance analytics managers hierarchy reporting. how this will be implemented? 

what is the advantage or benefit for using VA topic recommendations?

Just find that our company has topic recommendations app installed. Would you help me understand what is it used for? better give me a business scenario to know what's the advantage to use it? Thank you!

How we can calculate business elapsed time from servicenow incident_sla table ?

ServicePortal widget into a PA dashboard

I have created a service portal widget using PA indicators and now i want to add sp widget into PA dashboard is that possible?