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Resolved! Access Dom in email script

Namaste!i was working on an email notification in which i want is that i have two anchor tags one for approve and one for reject i want is that when i click on buttons the requested record gets approved or reject so can anyone tell me how can i use o...

Resolved! Re: Custom Global Tables

I have a requirement that would require a custom table for use in catalog items.  The table will store metadata used to drive workflow based on training requirements, owner name for varying rooms, sites across their enterprise.  I know it is frowned ...

Mark Brogna by Tera Contributor
  • 488 Views
  • 2 replies
  • 0 helpfuls

Configure Branding

While configuring branding I couldn't see the option web client branding under Conversational Interfaces guided setup. Can anyone help me in this pls? Attaching screenshots for reference.

Raji15 by Tera Contributor
  • 412 Views
  • 2 replies
  • 0 helpfuls

Capture user input from Static Choice and redirect

I am currently working on a Virtual Agent topic in ServiceNow, and I need some help with capturing user input from a "Static Choice" node by enabling the "Conversation Switching" option and then redirecting the user based on their input.Here is what ...

AleOliveira by Tera Contributor
  • 459 Views
  • 2 replies
  • 0 helpfuls

Apply branding

Hi Are there options to alter the colours/fonts in the Teams Actionable /Non actionable provider Notifications - we are using some Record cards in notifications and looking to apply the button /URL link colors /backgrounds similar to the ones we use ...

lakshmin by Giga Guru
  • 235 Views
  • 1 replies
  • 0 helpfuls

Resolved! have a question regarding inbound email flows.

When an inbound email is processed, In the email logs of the email I is see this log record "Trigger (sys_id) has not issued stop-processing for flow Inbound Email Flow". May I know what is meant by this. Thanks in Advance,Mahesh

B Mahesh by Tera Contributor
  • 728 Views
  • 5 replies
  • 2 helpfuls