Issue while mapping fields from Azure AD to Servicenow User provisioning

[R_52]

There are two attributes(fields)  in Azure AD. I am trying to concatenate both the fields and map it with 'user_name' field in the Servicenow.

There are no error messages (maybe I am couldn't find it) but value is not flowing to the Servicenow User record. 

When I try to do the similar mapping with any other fields like first_name, last_name etc. It is working fine (value is flowing to Servicenow)

If anyone has any experience or thoughts on similar issue or finding the issue. Feel free to respond.

[Vasantharajan N]

@R_52 - Please share some sample values you are receiving from Azure AD in the staging table. Use try catch method and logger to troubleshoot

[Sanjay Bagri1]

Hello R, 

Can you go through this link 

https://www.servicenow.com/community/itsm-forum/populate-servicenow-custom-fields-from-azure-ad-user...

If my answer helped you in any way, please mark it as helpful or correct. It would be a great boost.

Thanks

Sanjay Bagri