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Tree Picker in Assignment Groups Issue

Hi All,The assignment groups on Incident table has tree_picker attribute to true and when clicked on magnifying glass, all the groups are shown in tree picker. When the + icon is clicked on group, users are displayed. When selecting a user, the assig...

Resolved! script is not working

Hi All, This script is not working properly , if the last name is dot "." then only first name and middle name should display and  if the last name is not dot than first name and last name should display .output is not display properly  Case1. rakesh...

Publish Button Should be visible only to specific user

Hi, In DMS there is UI Action: Publish Version and that should be visible to the Document Owner, person who is having Admin role and User who is having sys_id: '97c1980fb213a9153af6871510ec72' and Publish Version button should be available only when ...

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shubhi211 by Tera Guru
  • 529 Views
  • 2 replies
  • 0 helpfuls

Issue with the copy change

Hi All,  Facing one issue with the copy change ui action on the change form. After a new change is created by the copy change action the all required field values are getting copied expect planned start date and Planned end date. At the same time its...

Resolved! Make default checkbox true when application selected

Hi All,Hope you all are doing well.I am working on a requirement where I have three checkboxes under the "Environment" label: Dev, UAT, and PROD. The behavior I am trying to achieve is the following:If the Application Service is "Business Central - P...

Community Alums by Community Alums  
  • 1498 Views
  • 6 replies
  • 3 helpfuls

Virtual Agent Skill Determination

I'm having a requirement to associate a skill to interaction record based on the context variable values. But when I try to get the value of interaction record context variable in skill determination rule, the script is returning undefined. I've enab...

Resolved! subflow - how to use reference field?

hi. i want to pass Assignment Group into a subflow to be used in Create Catalog Task action. so i have declared input below as reference.  then i used that input to set the Assignment Group for the catalog task. however once i tested it, the assignme...

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