Hi All, I'm testing the OOB configured Inbound Action to create Security Incident. During my testing, the emails is able to ingest but it didn't create Security Incident, it seems below condition didn't met. I did research about this and there's a su...
Hi Team,We have configured Microsoft Teams integration with ServiceNow using Now Assist and now we need to send notifications to the users whose surveys are pending since 10 days using Now assist. We need to send them the links for the pending survey...
Hi i kept failing validation on this Consume a Samsung SyncMaster 22" Class BackLight LED stock record from the Asset Simulator stockroom using Asset Tag P1000479. there is no field for asset tag
Hello All, 1. We want to see those records which were created before Apr 2024 but it's not visible before Apr 2024 in PA dashboard. 2. Some group tickets are captured in the PA reports.Example : group 1 & group 2 tickets are merged and getting captu...
How to translate Object GUID field (base 64 language code) to user table correlated ID language using Script.Please suggest you are response it will helps me.
Hi All, I need to create a report where ageing calculate from the date is assigned to i.e L2 group, L1 is different group.how can i achieve this? what filter i can apply in the incident report so that it calculates the ageing from the date it is assi...
Hi Everyone,I am creating a new record producer, but unable to insert it as these variables :request_method (is not nil) & no_delivery_time_v2 (is set to true). Due to this Variable portal setting Business rule is triggering leading to no submission....
Hi Everyone, I'm trying to cascade the Knowledge Base and Knowledge Category filter in Platform analytics, It seems not possible as the way table is set up. can someone please help me created it?
We have a URL that we would like to display on our Employee Service Centre, as a Quick Link. The URL is:https://[REDACTED].sabacloud.com/Saba/Web_spf/EU2PRD0075/app/shared/calendar;spf-url=common%2Fcalendar%2F%3Fcontext%3Dplan As you can see there a...
I want to change the name of the ok and cancel buttons of g_modal.confirm(), but I don't see an option for it. However, the g_modal.showFields seems to support this using the properties 'confirmTitle' and 'cancelTitle'. So I was trying to use this in...
I have created one catalog item and translating that item to German language, it is having the pop up messages and I am using g_modal.alert(" ") to display those pop up messages and they are having some urls, When I am translating to German , those p...
We have recently introduced Virtual Agent to our ServiceNow Portal. However we are seeing a decline in Live Chat as uses needs to navigate through VA to get to a Live Agent. How can we create a URL to Live Chat so users can directly go to Live Agent ...
Hello, I have the following requirement:I have a catalog item, on the catalog item if the following box is NOT true: Once the form is submitted, on TASK I have a Quantity field, so if the above box is NOT true, I would like the Quantity field on the ...
