Hi Community, I have created a change request on 31-01-2025 14:03:50 (31st Jan) and the planned start date is FEB 6. I have performed Risk assessment on 4th FEB. getting the Risk as high and showing the risk condition as "Insufficient lead time". c...
HI Experts,I have a requirement in which i am sending the users with email notification which contains the hyperlink to the record.now the requirement is how to make that link valid for only 1week from that date and time it was sent.ThankYou.
I need to add changes to an existing catalog item -> block the form if the number of subscribers + active requests Teams Premium offer > 200The value 200 must be configurable via a syspropertySet a sysproperty value > number of subscribers + requests...
API Variable should be populated in the following format <Fetch the values from MRVS>: <member[1].email>;;<member[2].email>;;and so on.No. of values in MRVS -> no .of lines in API variable. Name of the MRVS is Members of the distribution list.Please ...
Hi All, We have 4 Date variables in catalog item.Date Out(variable1) should match either 1st MRVS ABC Details - departure_date(variable2) or 2nd MRVS XYZ Details - pickup_date(variable3) or 3rd MRVS PQR Details - date_in(variable4) while submitting ...
Hi Everyone,I have a requirement regarding the incident form. When a user changes the state to "Resolved," the close notes information will be auto populated with the default format below. Users need to update the information after the colon in this ...
Hi all,I have a requirement involving Table A and Table B. A notification is triggered from Table A, and the user who receives this notification will reply to it. When the reply is received in ServiceNow, I need to create a record in Table B with som...
Hello, new to ServiceNow scripting. I have very slight experience with scripting, but not much. Anyway, what y user want is I'm currently creating record producers. record producers automatically assign the assignment group based on the (user /requ...
Dear Community, I am trying to create a cascading filter on location table to display field called "region" values to choose in interactive filters. The challenge i am facing is in filter" i am getting multiple values instead of unique value of regio...
I want the problem record link in my email notification to be redirected to the Next Experience. So what should I do? Is it can be done by using plugins?
Hi Guys.What I am doiung is I have ceated an Assigned to (sys_user) field and a Assigned Group (sys_user_group) field on a the sc_cat_item form & what I am trying to do is flter the Groups field based on the assigned to (user) selected. So only show ...
function onLoad() {//Type appropriate comment here, and begin script belowvar category = g_form.getvalue('category');if(category == 'Database'){g_form.removeOption('subcategory', 'Oracle');} please check this code where this issue ? }
Hi Community,We are facing an issue with normal change approval where the Change Manager approval is being skipped (marked as "No Longer Required"). Additionally, the approval process is triggering the "After Change Manager Approval" action twice. Ev...
Can I add global UI Script in agent workspace that works for all tables and also in list view?I tried to add 'Client Script' but it only works with specific tables.I guessed if i don'tput table name and event it will always load, but it's not working
Hi, For the Update button in the incident form, I want a task to be done. When the state of the incident record is New, In progress, On hold, Resolved the update button should be visible. For the closed and cancelled state, it has to be hidden. How i...
