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‎01-30-2025 08:51 PM
Is it possible customize the related search of the incident to see all language articles for specific group and the same behavior for esc portal, native ui contextual search&SOW.
Additionally, specific group users needs access for all knowledge articles
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‎01-31-2025 02:13 AM
No. Search is based on localization.
It's also a weird requirement. A knowledge article is written in different languages for the purpose of being available in a language the user understands. A German user isn't really helped by getting a Korean article.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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