Hello,
I am facing a challenge with our ServiceNow Employee Service Center site. We have three knowledge bases with similar categories, and when accessing the knowledge base, three duplicate categories are displayed. As a temporary workaround, our development team disconnected the connection to two of the knowledge bases.
While this workaround helps, I am looking for a more permanent solution to resolve the issue of duplicate categories. Has anyone encountered a similar problem or have any suggestions on how to fix this?
Your insights and recommendations would be greatly appreciated!
Thank you in advance.
Regards, Bineesh Thomas
