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Resolved! Log URL to Short URL(Tiny)

I am trying to create Log URL to Short URL(Tiny)  but in the processor new option is not showing. Some of the persons suggested this  If you do not see the new button, modify the create ACL by activating the Admin override optionAny one explain me st...

swathi361 by Tera Contributor
  • 2419 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to check changes to in GlideList for all the values in BR

HI Team, Suppose we have a field 'role' of type glide_list. How can we check the changes values in this.We cannot use Changes To in when to run condition as it will assume that glide_list has just 1 value and this will not work as a glide_list can ha...

Community Alums by Community Alums  
  • 851 Views
  • 3 replies
  • 0 helpfuls

Resolved! PA Threshold Notification - Create an INC

I have a PA dashboard that tracks number of security incidents created per day. I set Threshold where if over 3000 security incidents are created, send a notification. We want to generate an INC after the threshold is breached and assign it to our te...

Ivan39 by Tera Contributor
  • 904 Views
  • 3 replies
  • 0 helpfuls

Issue with Business Rule in sc_req_item table

Hello Everyone,  I have written a business rule in sc_req_item table. Using it, I want to update the value of a field which in sc_cat_item. u_qty_available_in_warehouse is the field name I want to update. I am attaching the snap of the business rule....

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Resolved! Catalog Item Review Process

I am looking for the best way to automate a verification process.  Th process will  allow my catalog item owners to verify that the items are still required and they are still the owner.  Any thoughts will be greatly appreciated. 

rroberts by Tera Contributor
  • 1260 Views
  • 4 replies
  • 0 helpfuls

Resolved! Change the order of variable set in a catalog item

Hi,  I am trying to add a variable set to my catalog item, however my requirement is to keep a specific order of fields and unfortunately the variable set order is different. Is it possible to reuse existing variable set and change the fields order w...

dev_K by Tera Contributor
  • 550 Views
  • 1 replies
  • 1 helpfuls

Work Order Task Notifications.

Hello Team, I am having Work Order Task to check the "Agent arrive onsite" notification.But unable to test the notification in the Work Order task form, such as which fields we must complete to work this notice.Can somebody help me achieve this?    

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