UI action condition
Hi , When i put some condition in UI action it exceed the limit. What to do in that case
Forum Posts
Virtual Agent - Get portal data in Virtual Agent Topic Script
Hello, I have a requirement where I need to get the portal data like url, portal page ID, etc to identify whether I am in a record producer on portal or not. If I am in a record producer then I need to show only 1 option by default. Does anyone know ...
For the Activity Stream @Mention Email notification, send notification including the watchlist field
Requirement - When user is mentioned in the worknotes, a notification should be sent out to Mentioned user + 'Assigned to' field. At the moment its being sent only to Mentioned user. For Reference - 'Activity Stream @Mention Email notification' is on...
Requested for will trigger a notification if they have outstanding approvals via flow.
Hi All,Create a flow for a weekly reminder email to all requested for users who have a request with an outstanding approval.Create weekly reminder to approvers with open ServiceNow request approvals where approval state is "requested". Please sugges...
Virtual agent lite does not load topics post clone
On an ITSM std instance with VA lite, the VA showed oob topics after the "show me everything" like "talk to live agent" and "status of my ticket", post clone that is all gone and all I see is "no agents available, thanks for using support chat".I ha...
List collect task scripting
New to scripting and flow designerI coped the script and replaced it with my specific variable from this post : Solved: Generating tasks from a list collector in a Servic... - ServiceNow Community I'm looking to select groups from the list of 'Build/...
errors receiving under System logs > error.
Hi All, I am receiving many Errors daily from same Source (com.glide.ui.ServletErrorListener).Message : JavaScript evaluation error on:rep != null && rep != undefined && rep.isReportNotBackwardCompatible()Root cause of JavaScriptException: java.lang....
Resolved! Remove Middle Finger emoji
I have a requirement to sanitize (or outright disable entirely) the emoji options the end user has on display. Is there a way to remove certain/all emojis from the user side? I've got it turned off on the agent side just fine but this being an option...
Click button in a widget to create a new record
I have a list in my portal and customized the <data-table> widget and it looks like this.I want to know how should I proceed if I need by clicking this button I should be able to create a record in a table with dynamic values.
Database View
I'm trying to create a database view for a variable across 4 intakes forms. One of the variables' type is List Collector while the others are Select Box. Because of the different types, I've been unable to create the database view. Is there any way t...
Starting workflow from Server Side Script
Hello all, first off I want to say I'm new to using servicenow scripting so if I butcher terminology or get things wrong I apologize. Now with that out of the way, I have 2 current questions, I am attempting to create a Service Portal Widget that on ...
Update Set - catalog item
Hi, I have created a catalog item and the associated work flow with out creating an update set. Can you advice me the easier way to capture all the development activity(catalog item varaibles, catalog client scripts etc..) in the update set RegardsB ...
How to fetch csv file from data lake and create records in RITM table through integration servicenow
Hi everyone!!I am new to integration and no idea on how and what to do in integration. I have a requirement to fetch the csv file from datalake and create records in RITM table in servicenow. Can you please help me with the steps to be followedCan yo...
to restrict the mail address using inbound
Hi Guys, I have a requirement where email address is from test@test.com so it should not create an incident and another mail should be send to the user with the " subject : mentioned email address is no longer active ". any help would be fine Thanks!...
Resolved! Category & Subcategory usage
How to ensure if category and subcategory used in a Problem Ticket is valid/correct based on problem statement and solution provided?
