Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Knowledge Block Module how to activate in PDI

Abhilasha G T
Tera Contributor

Hi Team,

How to install Knowledge Block in PDI.

Regards,

Abhilasha G T

 

1 ACCEPTED SOLUTION

miftikhar20
Kilo Patron

Hi @Abhilasha G T ,

To install or use Knowledge Blocks in your PDI, make sure the Knowledge Blocks plugin (com.snc.knowledge_blocks) is activated. You can activate it from System Definition > Plugins.

Required Roles:

knowledge_admin or knowledge_manager

For more details, you can refer to the official documentation: Enable knowledge blocks for a knowledge base.

If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

View solution in original post

2 REPLIES 2

miftikhar20
Kilo Patron

Hi @Abhilasha G T ,

To install or use Knowledge Blocks in your PDI, make sure the Knowledge Blocks plugin (com.snc.knowledge_blocks) is activated. You can activate it from System Definition > Plugins.

Required Roles:

knowledge_admin or knowledge_manager

For more details, you can refer to the official documentation: Enable knowledge blocks for a knowledge base.

If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

nawalkishos
Kilo Sage

Hi @Abhilasha G T ,

Please review below links- 

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/knowledge-management/...

 

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh