Knowledge Block Module how to activate in PDI

[Abhilasha G T]

Hi Team,

How to install Knowledge Block in PDI.

Regards,

Abhilasha G T

 

[M Iftikhar · Accepted solution]

Hi @Abhilasha G T ,

To install or use Knowledge Blocks in your PDI, make sure the Knowledge Blocks plugin (com.snc.knowledge_blocks) is activated. You can activate it from System Definition > Plugins.

Required Roles:

knowledge_admin or knowledge_manager

For more details, you can refer to the official documentation: Enable knowledge blocks for a knowledge base.

If my response helped, please mark it as the accepted solution so others can benefit as well.

[Nawal Singh]

Hi @Abhilasha G T ,

Please review below links- 

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/knowledge-management/...

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh