License Usage report for ITSM and ITBM roles
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02-06-2024 11:02 AM
Hi,
There is a business requirement to utilize the dashboard to have a quick and easy view of what and how many roles we are using.
Can anyone help me with reports for ITSM and ITBM related license Usage reports.
I have tried creating one for ITSM but the report does not generate.
For ITBM there are so many roles like demand_user, it_demand_user, project_user, it_project_user, demand_manager, project_manager etc., How can I generate reports for these. Should I create individually for each report?
HELP?
Thanks,
Vaishnavi
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02-06-2024 10:45 PM
Hello @Vaishnavi35,
Please refer to the link below:
https://www.servicenow.com/community/spm-articles/itbm-licensing-pricing-use-rights-guide/ta-p/22994...
If it is helpful, please mark it as helpful and accept the correct solution.
Thanks & Regards,
Abbas Shaik