list of incident related scripting
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‎07-10-2024 04:25 AM
hello everyone, can anyone write the script for getting the list of incidents updated today
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Incident Management
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‎07-10-2024 12:01 PM
var GetUpdatedTodayIncidents = Class.create();
GetUpdatedTodayIncidents.prototype = {
initialize: function() {
},
getIncidentsUpdatedToday: function() {
var incidents = [];
var gr = new GlideRecord('incident');
var today = new GlideDateTime();
today.setDisplayValue(gs.nowDateTime());
gr.addEncodedQuery('sys_updated_onONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()');
gr.query();
while (gr.next()) {
var incident = {
number: gr.getValue('number'),
short_description: gr.getValue('short_description'),
sys_updated_on: gr.getValue('sys_updated_on')
};
incidents.push(incident);
}
return incidents;
},
type: 'GetUpdatedTodayIncidents'
};
Regards,
JP
JP